Shipping Information

Shipping Information

***PLEASE NOTE ***

Due to the new GPSR regulations brought into force in December I have reluctantly had to close orders to the EU (including Northern Ireland). I am deeply saddened by this, and am currently looking into what I need to do so that I can resume EU shipping. Thank you for your patience and understanding.

GPSR Compliance

I ensure all of my products comply with GPSR, CE marking, EPR disposal laws, and other applicable EU Directives. My EU Responsible Person for GPSR product safety compliance is EU Compliance Partner.

Manufacturer

Lyndsey Green Illustration
Studio 22, A4 Studios
30 Grosvenor Road
Altrincham
WA14 1LE
UK

Responsible Person EU (GPSR)

Name: eucomply oÜ, Marko & Daniel Novkovic
Address: Pärnu mnt. 139b – 14, 11317 Tallinn, Estonia
Contact Email: hello@eucompliancepartner.com
Website: www.eucompliancepartner.com
Phone: +33757690241

Taxes & Fees

As of 1st July 2021 there are new rules in place for parcels being sent to the EU which means you may be charged a fee. Customers are responsible for any import VAT, taxes and fees.

Dispatch and Delivery Times

I aim to dispatch orders in 1-3 business days. No orders are posted out on weekends or bank holidays.

Estimated delivery times:

United Kingdom: 1-2 business days
Europe: 3-5 business days
United States, Canada, Asia: 5-15 business days
Australia, New Zealand and Oceania: 10-20 business days

Collection

If you are local and would like to collect your order to save on shipping, please select that option at the checkout and get in touch with me to arrange a time. Collection is available from my studio at A4 Studios in Altrincham (Greater Manchester, UK).

Combined shipping

Combined postage costs are calculated automatically at the checkout, but if you are interested in placing a large order please get in touch first for a more accurate shipping cost.

Tracked shipping

Most orders are not sent via tracked delivery. This is because international postage can be expensive and I try to keep the costs as low as possible. Tracked shipping is an optional extra you can pay for at the checkout, or you can get in touch with me so that I can calculate exactly how much your tracked shipping would be.

If you have any other questions please feel free to contact me on: illustration@lyndseygreen.co.uk